Lead, Client Partnerships- Sureel

What you'll do:
Own Sureel's most important rights-holder relationships , building trust with senior leaders and understanding their priorities, business models, and AI rights strategies. Lead partners through pilots and implementations , coordinating testing, data reviews, product feedback, onboarding, and decision-making while keeping the relationship moving forward. Understand how rights-holders use Sureel , where they see value, where they encounter friction, and what would make the platform more useful to them. Bring partner needs into product development , translating rights-holder requirements and feedback into clear input for Product, Engineering, and AI. Translate Sureel's attribution and payout models for partners , helping rights-holders understand what the data means and how it applies to their business. Identify patterns across partner conversations , distinguishing individual requests from broader needs that should influence product, commercial strategy, or industry direction. Help shape how Sureel works with rights-holders at scale , developing the approaches, processes, and tools needed as the partner network grows. Own the quality of partner-facing data and reporting , ensuring attribution data and reports are accurate, consistent, and trusted. Identify opportunities to deepen relationships , including new use cases, broader organizational or catalog participation, and increased platform adoption. Represent Sureel in senior partner meetings and industry settings , including with Warner Music Group counterparts. Prepare thoroughly for important partner conversations , bringing the right context, history, and background so discussions can move forward. Work closely with leadership on client strategy , helping determine where Sureel should focus its time and attention across the partner network. Help shape the client function as Sureel grows , including where additional resources, processes, or capabilities are needed.

Who you are:
You have deep experience in music rights, metadata, and/or collective management . You understand splits, share pictures, the difference between composition and recording rights, and how CMOs and publishers pay their members. You've built and managed senior relationships with rights-holders, clients, partners, or other industry stakeholders and know how to develop those relationships over time. You understand how to turn what you learn from clients into useful input for product, business, and commercial decisions. You're comfortable with data and technical detail. You can read a dataset, question the numbers, and explain them clearly to a non-technical partner. You build trust quickly and can represent leadership, make judgment calls, and know when something needs their attention. You communicate clearly and can stay calm in a fast-moving environment. You can distinguish between an individual client's request and a broader market signal that should influence product, commercial strategy, or industry direction. You are interested in the music industry and enjoy working in a small, collaborative, startup-paced team.

We'd love it if you also had:
Experience working with artists, labels, publishers, CMOs/PROs, music-tech companies, metadata companies, or as a senior consultant to them. Experience across client/QA, business operations, client relations, or strategic partnerships. Involvement in industry metadata or rights standards initiatives. Experience working directly with C-level executives on client strategy and translating senior conversations into action. Curiosity about the music and entertainment landscape and AI's impact on creators. Experience with Google Workspace, CRM and calendar tools, and expense systems such as Concur.