Sales Engineer

Position Responsibilities 
Must be based in the assigned Southeast Asia (Malaysia/Indonesia) territory, with the ability to travel regionally as required to support customer, partner and company events. Identify , develop and expand technical relationships with key distributors, resellers and MSSP partners in territory Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical training. Assist field sales with technical pre-sales activities and appropriate post- sales escalation support Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.) Drive coordination of inter-departmental technical resources as needed to close prospective opportunities Escalate and resolve partner and customer issues when appropriate Assist evaluation customers with the setup and configuration of WatchGuard network security, endpoint security and cloud security solutions Identify and report on competitive trends (products, promotions, etc.) Create technical content to present to various audiences including end users and partners

Required Skills 
Deliver compelling, energetic demonstrations , wo rks hops , and presentations on security products and technologies, with the ability to handle customer objections and inquiries Strong networking and network security background Pre-sales, solution consulting, technical enablement or equivalent customer-facing technical experience Strong written and verbal communication, listening, and negotiation skills. Ability to present and discuss technical concepts in English and local languages, e.g. Bahasa, Mandarin/ Cantonese . Abil ity to c reate end -to-e nd security solutio ns for custom er env ironment s A bility to work independently , be self -m otivate d, pro ac tive and results orien ted in a remote environment Ab ility to balance competing priorities

Preferred Skills  
WatchGuard or key competitor product knowledge Experience with network security, endpoint security, MDR, XDR, cloud security or managed security platforms is advantageous Wireless networking knowledge or experience Regional SEA channel or distributor experience

Experience & Education
2 + years in network security , cybersecurity , solution engineering, technical consulting, partner enablement or customer-facing technical roles. Prior pre-sales technical experience is preferred. BS/BA or equivalent practical experience Relevant industry certifications such as networking, security, cloud, endpoint, firewall or vendor-specific certifications are advantageous .