Associate, Fraud Investigations Cash & Banking (Fixed Term Contract)

Build something people love

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $125 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work.

At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Banking & Cash Fraud. You will be the backend detective protecting our platform, tracking illicit fiat money movement, and ensuring our cash products (like our Cash account, cheques, EFTs, Interac e-Transfers, and wires) remain secure.

This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs.

What you will do:

• Investigate & Trace: Dive into the weeds of suspected deposit fraud, fraudulent EFTs, wire fraud, Interac e-Transfer interceptions, reviewing cheque deposits and money mule networks. You will analyze internal ledgers, funding histories, and transaction data to trace fiat funds and uncover illicit money movement.

• Secure & Mitigate: Take immediate, decisive action to lock down high-risk accounts and halt suspicious outgoing transfers. You will work behind the scenes to partner with external financial institutions to recall stolen funds, reverse fraudulent EFTs, and file bank-to-bank indemnities.

• Empower the Frontline: You will conduct deep-dive investigations, write clear, conclusive case notes, and provide our client-facing (CX) teams with exactly what they need to communicate to the client: handling the complex financial puzzle so they can handle the relationship. You will also be expected to directly interact with clients to resolve any fraud issues when needed.

• Manage the Queue: Act as a master multi-tasker, managing multiple complex banking investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs).

• Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new banking scam typologies (e.g., synthetic identity rings, cheque kiting, first-party/friendly fraud), and help the team build better automated defenses.

Who you are:

• The Financial Detective: You have incredibly high attention to detail. You love following the money, analyzing deposit patterns, identifying risky funding behaviors, and solving complex fiat puzzles.

• Calm & Decisive: You are resourceful, persistent, and thrive in a fast-paced environment where quick backend decisions are required to freeze assets before they leave the Wealthsimple ecosystem.

• A Clear Synthesizer: You don’t just solve the case; you document it flawlessly. You know how to take a messy, complex financial investigation and distill it into a clear, actionable summary for internal teams or external banking partners.

The Requirements:

• Experience: Minimum 1 year of direct, backend fraud investigations experience, with specific exposure to retail banking fraud, fiat cash movement (EFT/ACH, wires, Interac e-Transfers), or deposit fraud.

• Banking Typologies: Hands-on experience investigating money mules, first-party/friendly fraud, cheque fraud, and synthetic identities (with a foundational understanding of how account takeovers can tie into these events).

• Industry Knowledge: Demonstrated understanding of Canadian clearing systems and rules (e.g., how EFT regulations, Interac guidelines, and bank indemnities dictate fund recovery).

• Analytical Chops: The ability to collect, organize, and analyze financial ledgers, transaction metadata, and banking details with precision to spot interconnected fraud rings.

• Communication: Exceptional written communication skills for case documentation, drafting clear summaries, and cross-functional handoffs.

• Fintech Curiosity: A genuine, active interest in the evolving landscape of digital banking, faster payments, and how traditional fraud intersects with modern fintech.

Nice to Haves:

• Certifications: Completed courses or professional designations in fraud examination or financial crime (e.g., Certified Fraud Examiner (CFE) or CAMS).

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

✈️ 90 days away: work outside Canada for up to 90 days per year

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.