Director, Sales - Inside Sales

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

We’re seeking a Director, Sales to lead our core Inside Sales team and drive revenue growth, deepen customer relationships, and expand our reach within the veterinary community. In this role, you’ll combine strategic leadership with hands-on coaching to help representatives deliver consultative, technology-enabled solutions through Wedgewood’s compounding services and Blue Rabbit’s technology offerings.

What you’ll do:

• Develop and execute short- and long-term inside sales strategies aligned with company revenue and growth objectives.

• Build, lead, and develop a high-performing team through recruitment, onboarding, training, performance management, and career development.

• Coach representatives to identify customer needs, conduct effective discovery conversations, and present tailored solutions that deliver a differentiated customer experience.

• Help the team confidently position Wedgewood’s compounding services and Blue Rabbit’s technology offerings to veterinary customers.

• Establish clear expectations for sales activity, conversion rates, pipeline development, and revenue contribution, using regular coaching and performance reviews to drive accountability.

• Use Salesforce and digital engagement tools to strengthen customer engagement, improve sales efficiency, and maintain accurate customer records and pipeline visibility.

• Analyze sales performance, customer feedback, market trends, and competitive activity to identify growth opportunities and refine sales strategies.

• Partner with Marketing, Procurement, and Pharmacy Operations to align sales initiatives with customer needs and operational capabilities.

• Collaborate with the Manager, Inside Sales – Specialty Accounts to maintain consistent coaching standards, tools, and processes across both teams.

• Support new account development, product launches, and corporate and group purchasing organization (GPO) partnerships to expand market share.

Who you are:

• An inspiring leader who builds strong teams, sets clear expectations, and helps others achieve their goals.

• A strategic thinker who translates business objectives into practical sales plans.

• A consultative sales coach who puts customer needs at the center of the sales process.

• An effective communicator and relationship builder with strong interpersonal and negotiation skills.

• An analytical problem-solver who uses data to guide decisions and pays close attention to detail.

• An adaptable, organized professional who works independently and manages competing priorities in a fast-paced environment.

What you’ve done:

• Managed a multi-person inside sales team, with demonstrated success achieving or exceeding business goals.

• Developed and executed inside sales strategies that drove revenue growth and expanded customer relationships.

• Used Salesforce to manage sales activity, track opportunities, and evaluate performance.

• Applied CRM and digital engagement tools to improve sales effectiveness.

• Coached and developed sales representatives through onboarding, ongoing training, and performance management.

What’s in it for you:

• A comprehensive benefits package that includes health, dental, and flexible spending accounts

• A 401(k) retirement plan with a generous company contribution.

• Company-paid life and disability insurance.

• Access to voluntary insurance options, including pet insurance!

• A generous paid time off program that increases every year.

• Tuition reimbursement.

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  This position will be eligible for performance-based incentive compensation, subject to the terms of the applicable incentive compensation plan.

   

Why We Do What We Do

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.

Our Commitment to Inclusion

Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.