Automation Specialist- Mexico (Remote)

Responsibilities
Workflow participation Execute content review and operational tasks to the same standard expected of any specialist on the assigned project, in line with project-specific quality standards, guidelines, and SLAs. Complete onboarding and training to develop a thorough working knowledge of the assigned project’s workflows and priorities. Maintain quality and throughput targets consistent with specialist-level performance benchmarks for the assigned project. Analysis and optimization Independently analyze workflow data and operational performance to identify inefficiencies, bottlenecks, and automation opportunities. Document identified opportunities within project workflows; maintain a prioritized backlog and contribute to continuous intake as the automation share of the role grows. Translate analytical findings into clear, actionable recommendations for Program Managers and program leadership. Monitor the effectiveness of implemented solutions, iterating based on performance data and stakeholder feedback. Automation and AI development Design, develop, and deploy automation and AI-assisted tools using approved internal platforms and tools, under the guidance of the Program Manager. Apply scripting or programming skills (e.g., Python, JavaScript, or equivalent) and familiarity with automation platforms to build robust, maintainable solutions. Deliver proofs of concept initially, building toward a steady cadence of solutions and ongoing maintenance as the role matures. Create and maintain documentation for all automation tools, including technical specifications and usage guides accessible to non-technical stakeholders. Provide knowledge-sharing and enablement to the wider team on deployed solutions, supporting adoption. Research emerging AI and automation tooling; evaluate and recommend relevant innovations to the team.

Requirements
Education No minimum degree requirement. Relevant technical certifications or demonstrable equivalent experience will be considered. Experience No minimum years of experience required; candidates are assessed on demonstrated skills and capability. Practical experience with automation tools, scripting, or AI-assisted workflows in a professional or project setting is an advantage. Background in data operations, content review, localisation, or a related field is preferred. Skills & Knowledge Proven analytical capability — able to examine complex workflows, identify root causes, and develop structured solutions independently. Proficiency in at least one scripting or programming language (Python, JavaScript, or equivalent). Familiarity with automation platforms and AI tooling; experience with prompt engineering is an advantage. Advanced spreadsheet skills, including macros, formulas, and data models. Strong written and verbal communication skills in English (native or business-level proficiency); able to present technical findings to non-technical audiences.

Work Environment Requirements
Comfortable maintaining focus in a stationary role with extended computer use. Willingness to work in a high-volume, evolving environment where priorities may shift. This role may involve exposure to content that could be considered sensitive (e.g. content related to health,adult themes, violence, or other mature topics) as part of standard project workflows.