Senior CloudOps Engineer - Observability

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role: 

As a Cloud Ops Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution

For this position, we are seeking an Observability Hero with a deep background in Infrastructure Engineering to design, build, and own our observability strategy. In this role, you will define the processes, standards, and architecture required to ensure comprehensive visibility across our distributed systems, heavily focused on modern Cloud and Kubernetes environments

Your Impact: 

• Designing, building, and owning our end-to-end observability strategy (metrics, logs, and distributed traces) for our distributed cloud infrastructure
• Managing the Wrike product infrastructure
• Implementing reliable solutions to ensure a product uptime SLA of 99.9%
• Working with GCP, AWS and other cloud providers in the IaC paradigm
• Introducing and supporting new infrastructure services
• Actively participating in incident response and management, including on-call duties
• Developing and maintaining professional connections within and outside of the team

Your Qualifications: 

• Kafka and rabbitmq for messaging
• Kubernetes and ArgoCD (Service-oriented architecture)
• Nginx, HAproxy and Istio for load balancing
• GCP, AWS and Cloudflare are our main cloud providers
• Puppet, Ansible and Terraform for defining everything as a code
• Python to automate everything
• Prometheus (VictoriaMetrics) and Zabbix for monitoring
• Graylog, Logstash, Fluentd for logging
• Jenkins and Gitlab-CI for building pipelines
• Upper Intermediate English skills

Standout Qualities: 

• A suitable candidate must have extensive hands-on experience supporting and optimizing the Observability stack
• Intermediate knowledge of the following areas: Data networks, Security, Databases, Cloud providers, Process automation, Kubernetes
• Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
• Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack

Team Dynamics: 

• Your manager will be Dmitrii Vlasov, SysOps Team Lead 
• We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn

Our Work Style:

• Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
• Hybrid mode (1-2 days per week)
• On-call shifts in production and development environments

What’s Next?

• Introduction Call with a Recruiter
• Technical interview
• Cultural interview

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.


#LI-AV1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.   Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.   While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

  Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.