Senior Commercial P&C Underwriter (Remote First)

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)
✅Deloitte’s Technology Fast 500 (2024, 2025)
✅ Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

Zensurance is seeking a Senior Commercial P&C Underwriter to join our Underwriting Team, where we leverage technology to empower our underwriters and deliver exceptional value to our brokers and insurance partners. This role reflects Zensurance's values, needing a passion and persistence for positive outcomes and excellent customer experiences that help us reach our goals.
Reporting to the Operational Underwriting Team Lead, your primary responsibilities will involve evaluating submissions and applications for new and existing policies, managing broker referrals, and collaborating on diverse initiatives crucial to the overall success of our portfolio. You'll also directly influence the development and competitiveness of our insurance products through your valuable insights on appetite and pricing.
This is a remote-first role within Canada. #LI-Remote

Responsibilities:
Underwrite and manage a book of business that spans a wide-range of segments including contractors, realty, hospitality, retail, professional risks (misc E&O & tech), and MedMal risks (beauticians, sports/fitness, healthcare). Meet SLA, premium, and bind ratio targets while maintaining a disciplined underwriting approach. Manage claim reviews on new and existing policies and provide your recommendation on pricing, loss mitigation, and overall viability of the account. Contribute to operational efficiency, ensuring streamlined processes and data-driven decision-making. Partner and collaborate with fellow Underwriters, Underwriting Specialists, and the Leadership Team to help shape the growth and profitability strategy for new and existing programs and appetite, including identifying and evaluating new program opportunities, developing underwriting guidelines/wordings/extensions, and evaluating current market offerings, pricing strategies, and trends that will help us to meet customer demands and expand our competitiveness in the marketplace. Partner with the Insurance Analytics team to review and optimize Zensurance’s binding authority programs. Develop and strengthen relationships with Zensurance brokers, acting as a trusted partner in the marketplace. Negotiate with carrier markets on terms and conditions that fall outside of our in-house authority. Maintain data integrity and adhere to underwriting standards and practices in order to support all underwriting processes, minimize risk, ensure compliance, and help achieve team objectives. Potential opportunity to assist with auditing of in-house policies to confirm adherence to underwriting guidelines and authorities. Mentor and guide fellow team members, sharing your expertise and fostering their professional growth. Other duties as assigned.

Requirements:
5+ years of commercial underwriting experience, with a strong background in property & casualty (P&C). Experience with Errors & Omissions (E&O), or Medical Malpractice (MedMal) would be considered an asset. CIP, CRM or FCIP designation is an asset. Solid understanding of commercial wordings and pricing strategies. Advanced skills with MS Office Suite, including Word, PowerPoint, and Excel. Experience with Google Workspace, Zoom, Slack, Salesforce, or similar office tools would be considered an asset. Strong problem-solving and analytical skills. Big picture thinking and solution-oriented mindset. Able to communicate professionally and effectively with internal and external stakeholders, both verbally and written, and build strong relationships. Able to effectively collaborate with team members, lead in group settings, and take ownership of projects as assigned. Ability to maintain confidentiality and use discretion when handling sensitive data.

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

💻 Work Your Way

• Remote-first setup for added flexibility 
• Home office allowance to create a comfortable workspace
• Top-tier tech: "Office in a box" with all necessary tech equipment
• Half days before public holidays: Enjoy half days before long weekends

❤️ Your Health, Your Way

• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up, because family comes first

🚀 Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career

🤝 Staying Connected

• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform.

Our success is fueled by our team-oriented culture and four core values:

DELIVER – We set ambitious goals and achieve them.
INCLUDE – We foster an open and safe space for all.
INTEGRITY – We do what’s right.
INVENT – We create straightforward, innovative solutions.

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!