Organisation Effectiveness Apprentice

About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts.

About the role
We’re looking for an Organizational Development Apprentice to support initiatives across organizational design, culture, engagement, leadership development, and employee effectiveness. This role offers hands-on exposure to data analysis, research, AI-enabled tools, assessments, and cross-functional projects while working with teams across HighLevel. Programme Details: Work Type: Apprenticeship Department: People Sub Department: Talent Management Duration: 6 months Monthly Stipend: 45000 INR Location: Remote - India Programme Start: September 2026

Responsibilities
Help gather, analyze, and synthesize both qualitative and quantitative data to support organizational diagnostics regarding culture, engagement, structure, and team performance. Assist in organizational design projects by conducting research, preparing documentation, and building toolkits, templates, and process guides. Perform benchmarking and research into industry best practices for organizational development, design, leadership effectiveness, and diagnostic trends. Utilize AI tools to act as a force multiplier, accelerating organizational effectiveness and enablement across the company. Help manage project timelines and deliverables while facilitating communications with stakeholders across various initiatives. Assist in coordinating, administering, and reporting for leadership assessments, personality profiling, and development tools Collaborate with cross-functional partners to cultivate a positive, data-driven, and collaborative organizational culture. Contribute to the creation of internal communication assets, including presentations, leadership reports, and workshop materials. Offer perspectives and insights to identify opportunities for internal process improvements.

Requirements
A recent graduate or final-year student (Industrial/Organizational Psychology, Organizational Development, Human Resources, Psychology, or related field/discipline) Strong interest in organizational effectiveness, leadership development, assessments, team dynamics, and organizational design. Comfortable working in a fast-paced, evolving environment Strong written communicator, able to create clear, structured content Proactive and reliable - you take ownership without needing close supervision Comfortable working with tools (Google Workspace, Slack, etc.). Familiar with AI tools (Google Gemini, Chat GPT, Claude, etc.) and troubleshooting on your own Comfortable creating simple, structured content — slides, docs, or basic visual design Advanced proficiency in Google Sheets (or Excel) and comfort working with data and simple analysis Naturally curious — you tend to ask “how does this work?” or “what does this mean” when exploring solutions

HighLevel India Apprenticeship Policy:
This Apprenticeship Policy is issued pursuant to and in compliance with the Apprentices Act, 1961 (as
amended), the Apprenticeship Rules, 1992, the National Employability Enhancement Mission (NEEM)
Guidelines (if applicable), and the National Apprenticeship Promotion Scheme (NAPS) Guidelines notified
by the Ministry of Skill Development and Entrepreneurship.

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