Updated 18h ago

[WBG] Sharepoint Administrator at Software Mind · globalremotely

Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

Project – the aim you’ll have

We are seeking an experienced SharePoint Administrator to support SharePoint Online within a Microsoft 365 environment. The role covers SharePoint admin centre activity, site administration, permissions, end-user technical support, troubleshooting, standard change delivery, documentation and user guidance.
The role sits in a financial services / investment management context, with a focus on operational control, auditability, least-privilege access and reliable service delivery.

Position – how you’ll contribute

Platform administration and service management

Administer SharePoint Online sites, libraries, lists, pages and related Microsoft 365 collaboration services.
Manage permissions, SharePoint groups, Microsoft 365 Groups, sharing and guest access, including investigation and resolution of access issues.
Provide technical support to end users, troubleshooting incidents and directing service requests through agreed service management processes.
Escalate and liaise with Senior SharePoint Administrators where issues require deeper technical input, approval or exception handling.
Perform routine monitoring, housekeeping and recovery support for SharePoint Online services using various admin tools; such as SharePoint Admin Center, Sharegate, PnP PowerShell and DeliverPoint.
Implement documented production changes in line with governance controls.
Governance, security and information management
Apply governance and security standards across permissions, sharing and ownership.
Review permission inheritance, oversharing, external sharing and site ownership issues, escalating exceptions where required.
Assist in planning and executing support and recovery operations.
Support metadata, taxonomy, retention, sensitivity, search and content lifecycle controls.
Work with technology, security and compliance teams to support organisational and regulatory requirements.
Project support, user enablement and collaboration
Support site builds, migrations, restructures, hub or site association changes and handover to BAU.
Translate agreed requirements into practical SharePoint configuration using standard features.
Provide SharePoint training and guidance to users and site owners on permissions, sharing, content management and agreed standards.
Maintain FAQs, procedure notes and knowledge articles.
Support trainee administrator(s) through coaching and knowledge sharing.
Communicate clearly with technology, security, compliance, project and business teams.

Qualifications

Expectations – the experience you need

3–5+ years’ relevant experience in a SharePoint Administrator, Microsoft 365 Administrator, Collaboration Platform Analyst or similar role.
Strong SharePoint Online administration skills across sites, libraries, lists, pages, metadata, permissions, sharing and ownership.
Practical understanding of Microsoft 365 Groups, Teams, OneDrive and Outlook, and how they interact with SharePoint Online.
Experience with ShareGate migrations, restructures, hub sites and communication sites.
Basic PowerShell capability for SharePoint Online administration, including PnP PowerShell or SharePoint Online Management Shell.
Comfortable with end-user technical support and troubleshooting SharePoint incidents, requests and access issues through structured processes.
Awareness of lifecycle, sensitivity classification, metadata and external sharing controls.
Strong documentation, communication and end-user training skills.
Methodical, proactive and service-focused approach.

Additional skills – the edge you have

Experience working in financial services, investment management or another regulated environment.
Broader experience with DeliverPoint, ShareGate, PnP PowerShell or SharePoint Online Management Shell.
Support-level understanding of Power Platform integration points with SharePoint, including Power Automate and Power Apps.
Experience assessing Message Centre, Service Health or roadmap updates.
Familiarity with Purview, Entra ID, retention, sensitivity labels and guest access.