OS Image Factory Engineer (R-00195)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
 
 
The Endpoint Engineer – AI Desktop Deployment is responsible for designing, deploying, securing, and maintaining enterprise Windows endpoints that support AI-enabled desktop capabilities in highly regulated, government, and Zero Trust environments. This role combines traditional Windows desktop engineering with modern endpoint management, security compliance, application deployment, performance optimization, and device health monitoring.
The engineer will work closely with cybersecurity, cloud, identity, infrastructure, and application teams to ensure endpoints are secure, compliant, performant, and ready to support AI-enabled applications and workloads. The ideal candidate has strong hands-on experience with Microsoft Intune, Microsoft Endpoint Manager, Windows 10/11, Group Policy, application packaging, and Zero Trust endpoint controls.

Job Responsibilities
Design, build, and maintain standardized OS images for RHEL and Windows environments. Develop and manage container image build, validation, promotion, and lifecycle processes. Build automated image pipelines using EC2 Image Builder and/or HashiCorp Packer. Develop and maintain CI/CD pipelines that automate image creation, testing, security validation, approval, promotion, and retirement. Use Ansible for configuration management, operating system hardening, software installation, and repeatable image configuration. Integrate vulnerability scanning and security assessment tools into image build and release pipelines. Implement and maintain DISA STIG-hardened configurations for supported operating systems and validate compliance using OpenSCAP or equivalent approved tooling. Produce and maintain FIPS-enabled builds where required by system and security requirements. Implement image signing and attestation to support Zero Trust software supply chain integrity and verification. Manage image artifacts, versions, metadata, dependencies, and retention policies within approved artifact registries and repositories. Establish lifecycle processes for image creation, testing, release, patching, deprecation, and retirement. Enforce image governance standards, release controls, approval workflows, and configuration baselines. Maintain traceability between source configuration, build pipelines, security results, image versions, and released artifacts. Partner with platform, cloud, cybersecurity, and application teams to ensure image standards meet operational, compliance, and deployment requirements. Develop automated tests to verify image functionality, configuration, security posture, and readiness prior to release. Maintain technical documentation, build standards, operating procedures, and image-factory governance processes. Continuously improve image build times, reliability, repeatability, security controls, and pipeline automation.

Job Qualifications
Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Information Systems, or a related technical discipline. Demonstrated experience with OS image engineering for RHEL and Windows platforms. Hands-on experience with container image creation, management, scanning, and lifecycle management. Experience using EC2 Image Builder, HashiCorp Packer, or comparable image automation technologies. Strong experience developing and maintaining CI/CD pipelines for infrastructure or system artifacts. Hands-on experience with Ansible configuration management and automation. Experience integrating vulnerability scanning, compliance validation, and security policy enforcement into automated pipelines. Experience implementing DISA STIG hardening and performing compliance validation using OpenSCAP or comparable technologies. Understanding of FIPS-enabled operating system and application configurations. Experience implementing image signing, provenance, integrity validation, and attestation within a software supply chain. Experience managing artifact repositories, container registries, image versions, retention policies, and artifact promotion workflows. Strong understanding of configuration management, version control, release management, and infrastructure-as-code practices. Experience operating in AWS GovCloud, government, defense, or other regulated cloud environments is preferred. Familiarity with Zero Trust principles, particularly software supply chain integrity, trusted artifacts, and continuous verification. Strong troubleshooting, documentation, governance, and cross-functional collaboration skills. Preferred Certifications: Red Hat Certified Engineer (RHCE) Red Hat Certified Specialist in Containers Red Hat Certified Specialist in Ansible Automation Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) Microsoft Certified: Windows Server Hybrid Administrator Associate

We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:
 
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills